Gear guarantees that you are treated as a family. We want you to be completely happy with your entire experience on the site, as well as with your order. We make sure that we are selling supreme quality. We also guarantee that the print on t-shirt will not come off until and unless you have not followed care instructions. If it does come off / wears please contact us. In case we have send the wrong size or wrong order Team will give you free replacement at its latest. If you have concerns, ideas on how we can improve, please email us or inbox us on facebook page.
REFUND AND EXCHANGE POLICY AND INSTRUCTIONS
If you change your mind about the products you have purchased from us, we will refund 80% of purchase price or exchange those products . Items must be returned within 7days of purchase with the original receipt or other proof of purchase .
- You must provide your name and address
- The returned items must be unworn, unwashed, or otherwise unused with original tags/labels attached.
- If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method once we have received the returned item back and confirmed that it meets our stated conditions above. You are responsible for any costs associated with returning the item to us .
- If you request a size change or product change , customer will be responsible for delivery charges . The courier replacement facility is available in Lahore , Islamabad and Karachi . Other cities customer have to send courier them selves.
- Replacement charges for Lahore are 185rs/0.5 KG and Other cities 250rs /0.5 KG. Please note these charges are for two way delivery . Which means we first deliver you and second pickup from you and deliver us again .
- Note: No return/exchange will be possible for items on SALE/Packs/Clearance except only if they are defective in any way .
FAULTY ITEMS OR Wrong order RETURNS
If an item is faulty, wrongly described or different size shown then we will meet our legal obligations which may include refunding the purchase price and delivery charges, or providing a replacement product, provided the item is returned within a reasonable time with proof of purchase.
All you need is to Inbox us on our Facebook Page , with order receipt or order number .